A product goes through multiple phases before it reaches your customer’s doorstep. With customers increasingly looking to receive products quickly, a number of companies have a system set in place for when a customer clicks “Buy.” The system automatically sends a note to the warehouse to start packing the product and simultaneously sends a note to a third-party logistics company to pick up the product from the warehouse. Many companies even offer same-day delivery services to their customers.
It’s important to understand all the steps involved in the delivery process if you want to provide your customer with a satisfactory shopping experience.
In this guide, we’ll look at the main steps involved in the shipping process and how you can improve your company’s entire delivery system.
The shipping process begins with a customer ordering a product and ends with last mile delivery. There are four main steps involved that make up the entire shipping process. These are:
- Receives the order
- Processes the order
- Fulfils the order
- Last-mile delivery
These four steps influence how quickly you can prepare an order and deliver it to the customer. Let’s take a closer look:
Make your shipping process more efficient with Drive Yello
Streamline your shipping process using Drive Yello. We help you deliver your products faster and let you and your customers track where the courier has reached. This helps increase customer loyalty and satisfaction.