The last mile is the most challenging phase of the delivery process. Without an efficient delivery system in place, you could end up with failed deliveries and dissatisfied customers, hurting your business in the long run. A reliable last mile delivery service can help you save time and money and allow you to focus on other aspects of your business without worrying about your product reaching the customer.
Here are five ways a reliable last-mile delivery can help boost your sales:
1. It improves customer experience
Customers are looking for near-instant gratification when ordering items online. For example, they want to order something in the morning and have it delivered before they come home from work.
Having a last mile delivery system that you and your customers can trust can go a long way in improving the customer experience. Reliable last mile delivery services can help you meet expectations and keep your customer happy.
A satisfied customer is likely to recommend your product or service to their friends and family, boosting your sales.
2. It increases brand loyalty
Along with a good customer experience, a reliable last mile delivery service ensures that your business delivers its products consistently and on time. If customers are happy with your company’s service, they will likely stay loyal to your brand and continue to order from you.
3. It helps you stand out from the crowd
Australian shoppers spent a whopping $62.3 billion on online shopping in 2021. This accounted for almost one-fifth of all retail sales in the country. However, with this figure growing year on year, it’s becoming increasingly difficult for businesses to keep up with the rising demand for services like same-day delivery.
Fortunately, a reliable last mile delivery service like Drive Yello can help you meet these demands, making your company stand out from the rest of the competition and helping you increase sales.
4. Improve brand perception
Do you read online reviews before buying products? If so, you are not alone. 93% of people read online reviews before buying a product. However, if your company’s products are often delivered late because of last mile delivery problems, your social media team is likely to have a hard time dealing with all the negative reviews and comments. Needless to say, this is likely to result in reduced sales.
A dependable last mile delivery service can help you avoid one-star reviews. Once your product is ready to go, simply coordinate with the delivery company, and they’ll do the rest.
5. Customise your delivery service
Completing the last mile of the delivery process is often challenging. An efficient, reliable, and quality delivery service like Drive Yello can help you build a customised solution for your delivery needs.
Drive Yello gives you complete flexibility, allowing you to send products on demand. We give you access to a fleet of 10,000+ delivery couriers across all metropolitan cities in Australia, providing near instant delivery options.
The Yello platform helps you track and manage your deliveries so that your customers receive their orders on time. You can head to the Yello marketplace to find book a dedicated couriers for a few hours shift, or even book a Yello pick ‘on demand’ if it’s a one-off delivery. Don’t miss out on a single order. Partner with Australia’s number one last mile delivery service today.