Who is Drive Yello?
Drive Yello helps businesses efficiently manage last mile logistics so they can meet the ever-increasing demand for express delivery. The Yello platform makes it easy to inform customers of delivery status and for businesses to manage their own drivers and riders or book delivery personnel from the marketplace for a shift or single delivery.
Express delivery is a booming industry globally and the growth curve is only just getting started here in Australia. Major local and global businesses recognise the need to offer last mile delivery to provide the convenience consumers are expecting when ordering their products online. It’s an exciting industry to be working in and especially in a company that is disrupting and innovating.
At Drive Yello, we’re committed to bringing passion and customer focus to the business of home delivery. We work hard, and we’re serious about what we do. But we like to have a great time, too. It’s fun working environment and with people who truly believe in what they’re doing.
We are a team of experienced & passionate entrepreneurs who are excited about this next phase of our journey with expansion planned not only here in Australia but internationally as well.
If you are a talented designer, keen to come along for the ride and contribute, with not only your skill but your personality, we’d love to hear from you.
- A great opportunity to be part of an exciting scale up
- A great opportunity to work with disrupting technologies
- Be a key contributor to an application and a business that is set to go global
- Help build the Yello development culture
Drive Yello is currently seeking a part-time intern to assist the NSW Community Manager with daily operations, Driver communication, social media engagement and on-boarding.
The Yello Driver Community is the team that manages over 5,000 contractors, facilitates on-boarding as well as maintaining Driver compliance and representation to the company and stakeholders.
Every day presents a different challenge, so the right candidate will be keen to learn and enjoy problem solving. You may have a background in technology or business, but a more thorough appreciation of HR, Community management and fostering ethical workplace culture is desirable.
We invite candidates to apply with a one-page CV, along with a response to the below scenario:
“Sally is a Yello Driver who’s been contracted to a shift at Chris’ Pizza Joint.
Sally arrives on time and is given her first order to deliver.
Arriving at the customers address, she realises the store has given her the incorrect address. Sally returns to the store and explains the situation.
The Manager berates Sally for taking the wrong order and now customers are complaining since it will take another 30mins to cook & deliver two more orders.
Sally blames the Manager for giving her the incorrect order & argues that she “won’t be spoken to like that”. Sally leaves the store in the middle of rush hour, goes home and writes a negative review about the Store online”.
What action would you take to address the situation?
(Please upload your response along with your CV)